Report a Problem

Facing an issue with your purchase, license, installation, or service? Let us know the details and our support team will assist you as quickly as possible.

Before You Report

Check the Help Center and FAQ for common solutions
Make sure your support period is active (if applicable)
Prepare clear details such as error messages or screenshots
Confirm your server and software requirements are met

Submit a Problem Report

Select Issue Type License Issue Installation / Setup Issue Bug or Error Payment Issue Access / Download Issue Other Submit Problem

Response & Resolution

Our standard response time is within 24–48 business hours. Priority responses are provided to Extended License holders.

Issues related to custom modifications, third-party services, or server misconfiguration may require additional time or paid support.

Fair Usage Policy

Jeshify provides fair and professional assistance to all customers. Abusive, repetitive, or unreasonable problem reports may result in limited or suspended support access.

Need Immediate Help?

If your issue is urgent or payment-related, please contact our support team directly.

📧 Email: support@jeshify.com